Product Quality Guarantee

At Jenova Kitchen Co., we stand behind the quality of every item we provide. Your satisfaction is our top priority, which is why all products are backed by the manufacturer’s warranty. For specific warranty information on any item, our team will be glad to provide details upon request.

What if my order arrives damaged?

We recommend carefully inspecting your delivery as soon as it arrives. If you notice visible damage—even to the outer packaging—please make a note of it on the delivery receipt. If you are unable to open the package during delivery but suspect possible damage, write “suspect damage” on the receipt before signing.

Should your order arrive damaged, simply email clear photos to support@jenovakitchenco.com, and we will quickly arrange a replacement or refund, typically within one business day.

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