Guarantees

◾️Our Commitment to You

 

1. Product Quality Guarantee

At Jenova Kitchen Co., we stand behind the quality of every product we sell.
All items are backed by the manufacturer’s warranty, and we are committed to your complete satisfaction.

If Your Order Arrives Damaged：

    • Inspect your delivery immediately
    • Note visible or suspected damage on the delivery receipt
    • Email photos to support@jenovakitchenco.com

We will arrange a replacement or refund—typically within one business day.

 

 

2. Price Match Guarantee

We are committed to offering fair and competitive pricing.

If you find the same item at a lower total price from a qualifying authorized online retailer, we will match it so you can shop with confidence.

Price Match Terms

    • Excludes promotions, rebates, bundles, or BOGO offers
    • Excludes auction, resale, or unauthorized sellers
    • Competitor must be an authorized retailer
    • Price comparison includes item price, tax, and shipping
    • Cannot be applied to exchanges or replacement orders

Certain exclusions may apply.

 

  • FREE SHIPPING IN USA

    Free shipping with every order

  • SATISFACTION GUARANTEED

    If your order arrives defective or fails to

    function properly, you will receive a full 100% refund!

  • PREMIUM CUSTOMER SUPPORT

    Connect with us through live chat, email, or

    phone, and we will address any questions you may have!

  • SECURE ENCRYPTED PAYMENTS

    We utilize advanced encryption to

    ensure there is never an issue with your privacy.